Interview Ace Academy

Accessibility Statement

Interview Ace Academy is committed to ensuring digital accessibility for all users, including those with disabilities. We strive to provide a website that is accessible to the widest possible audience, regardless of technology or ability. We are continuously working to improve the accessibility of our website to ensure we provide equal access to information and services.

Our Commitment

Our commitment to accessibility is based on the following principles:

• Inclusivity: We believe everyone deserves equal access to information and services online.
• Compliance: We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, a set of international standards for web accessibility.
• Continuous Improvement: We are constantly reviewing and improving our website to ensure it remains accessible to all users.
• User Feedback: We value feedback from our users and use it to inform our accessibility efforts.

Accessibility Features

We have implemented the following features to enhance the accessibility of our website:

• Semantic HTML: We use semantic HTML elements to structure our content, making it easier for assistive technologies to understand.
• Alternative Text: All images have descriptive alternative text, providing context for users who cannot see them.
• Keyboard Navigation: Our website can be navigated using a keyboard, allowing users who cannot use a mouse to access all content.
• Color Contrast: We have ensured sufficient color contrast between text and background colors, making it easier for users with low vision to read.
• Resizable Text: Users can easily increase or decrease the text size using their browser settings.
• Clear and Consistent Navigation: Our website has a clear and consistent navigation structure, making it easy for users to find what they are looking for.
• Forms Accessibility: All forms are designed with accessibility in mind, including proper labeling and instructions.
• Video Captions: All video content includes captions or transcripts, making it accessible to users who are deaf or hard of hearing.

WCAG 2.1 Compliance

Interview Ace Academy is committed to meeting the requirements of WCAG 2.1 Level AA. These guidelines cover a wide range of recommendations for making Web content more accessible. By adhering to these guidelines, we make our website more accessible to people with disabilities, including blindness and low vision, deafness and hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities, photosensitivity and combinations of these.

We have taken the following steps to ensure WCAG 2.1 Level AA compliance:

• Regularly auditing our website for accessibility issues.
• Providing training to our staff on web accessibility best practices.
• Using automated accessibility testing tools to identify potential issues.
• Conducting manual testing with assistive technologies, such as screen readers.
• Implementing a process for addressing and resolving accessibility issues in a timely manner.

Ongoing Efforts

We are continually working to improve the accessibility of our website. Our ongoing efforts include:

• Performing regular accessibility audits.
• Staying up-to-date with the latest accessibility standards and guidelines.
• Soliciting feedback from users with disabilities.
• Providing ongoing training to our team on accessibility best practices.

Assistive Technologies

This website is designed to be compatible with the following assistive technologies:

• Screen readers: NVDA, JAWS, VoiceOver
• Screen magnifiers: ZoomText, MAGic
• Voice recognition software: Dragon NaturallySpeaking

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations on our website. We are aware of the following potential issues and are working to address them:

• Some older PDF documents may not be fully accessible. We are working to convert these to accessible formats.
• Certain third-party content may not be fully accessible. We are working with our vendors to ensure their content meets our accessibility standards.

Feedback

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us at:

• Email: accessibility@interviewaceacademy.com.au
• Phone: (02) 8005 4789
• Address: Level 10, 100 William Street, Sydney NSW 2011, Australia

We will do our best to respond to your feedback within 5 business days.

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you have the right to lodge a formal complaint. Please send your complaint in writing to:

Accessibility Officer
Interview Ace Academy
Level 10, 100 William Street
Sydney NSW 2011, Australia

Your complaint should include:

• Your name and contact details.
• A clear description of the accessibility issue.
• The web address (URL) of the relevant page.
• Any assistive technology you were using when you encountered the issue.

We will investigate your complaint and provide a written response within 20 business days.

Alternative Formats

If you require information from our website in an alternative format, such as large print, audio, or Braille, please contact us at accessibility@interviewaceacademy.com.au or (02) 8005 4789 with your request. We will make every effort to provide the information in a format that meets your needs.

Third-Party Content

Our website may contain links to third-party websites or content. Interview Ace Academy is not responsible for the accessibility of these external resources. We encourage users to review the accessibility statements of any third-party websites they visit.

Accessibility Audit Table

We conduct regular accessibility audits to identify and address potential accessibility issues. The table below summarizes the results of our most recent audit: